We're here to help
Get in
Touch
Reach our sales team, order desk, or technical support directly. Real people with real production experience — answering Arizona print shops and decorators nationwide since 1981.
Direct contacts
Who to Reach
Skip the phone tree. Contact the person or department that handles your question and get an answer the first time.
Fastest path to an answer
Where to Send Your Question
Every inquiry type, routed to the right inbox — with typical response windows so you know what to expect.
| You Need | Contact | Response Window |
|---|---|---|
| Product help before ordering | 480-229-7806 or bucketsofink@gmail.com | Live / Same Day |
| Order status, tracking, or changes | orders.bucketsofink@gmail.com | 1 Business Day |
| Equipment quotes & bulk pricing | Amber or Brad | 1 Business Day |
| Technical / production troubleshooting | 480-229-7806 — describe the issue | Live / Same Day |
| Demos, training & consultations | amber.bucketsofink@gmail.com / 480-851-0556 | 1 Business Day |
| Returns & policies | Returns Policy then Order Desk | 1 Business Day |
What we can help with
How Can We Help?
Whether you're placing a first order or troubleshooting mid-production, our team has run the equipment and printed with the products we sell.
First order? Amber and Brad can walk you through product selection, account setup, pricing, and the right starter equipment for your shop size.
Existing order questions, shipping timelines, and tracking go straight to the Order Desk — the fastest lane for anything in transit.
Emulsion pinholes, ink adhesion, cure failures, DTF color profiles — call and describe the problem. We troubleshoot from real production experience.
High-volume shop or big equipment purchase? Get custom quotes, volume discounts, and payment options from Amber or Brad directly.
Hands-on demos for CobraFlex DTF printers, ROQ and Vastex equipment, and Happy Japan embroidery machines — for shops of every size.
Orders over $250 ship at no cost nationwide. Rush orders, deadline deliveries, and equipment freight quotes — contact us directly.
Inside the shop
The Store We Bring to Your Door
Stocked shelves, the Madeira thread wall, CobraFlex equipment, and the wrapped vans you'll see around the Valley.
Local pickup & showroom
Visit Us in Tempe
Just off US-60 and Priest Drive, minutes from Phoenix Sky Harbor. Order ahead and most in-stock supplies are ready for same-day pickup.
Arizona time (no daylight saving). Closed weekends.
Most in-stock ink, film, and supply orders are pulled and ready within hours.
Phoenix metro pickup and delivery, shipping to all 50 states.
Buckets of Ink — 906 S Priest Dr #101, Tempe, AZ
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Stay Connected
Product updates, shop tips, and industry news across our channels.
Watch
See Us on YouTube
Equipment walkthroughs, product features, and shop tips from the Buckets of Ink channel.
Quick answers
Contact FAQ
The questions we hear most, answered up front.
Free shipping on orders over $250. Same-day processing on most in-stock orders.
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